Private recovery, powered by CloakTag

A private way home for the things you care about.

Eligible Tagnook QR and NFC tags connect to CloakTag. A finder scans or taps the tag, sends a private message, and helps arrange the return without seeing your phone number or email.

  • No app for the finder
  • No live location tracking
  • You choose what can be shown

A simple return path

Three moments connect a found item with its owner.

The technology stays in the background. The finder gets one clear action and you stay in control.

  1. 1

    Connect it in CloakTag

    Activate the tag, name the item, and choose the return details you are comfortable sharing.

  2. 2

    They scan or tap

    The finder opens a simple return page in their browser. They do not need to install anything.

  3. 3

    You message privately

    Reply through CloakTag, agree on a return, then turn return access off after the item comes home.

A parent scans a Tagnook recovery tag on a child's backpack as the child and caregiver arrive.

Designed for the person who finds it

One scan or tap. One clear way to help.

The finder sees a focused return page instead of your personal contact information.

  • Works from the phone browser with no finder account.
  • Shows only the item and return details you approved.
  • Starts a private conversation instead of revealing your number or email.
CloakTag

The CloakTag app is your recovery control centre.

Keep all recovery-enabled items together and make changes without reprinting your personal contact details.

Mobile access is being introduced with recovery-enabled orders.
Until self-service is enabled for your order, Tagnook support can securely help with activation.
  • Activate a new tag with the private setup code included in your order.
  • Name and organize the items in your collection.
  • Update the message and item details a finder may see.
  • Read and reply to private finder messages.
  • Pause messages or turn return access off when the item is home.

Two simple experiences

Easy for the finder. Controlled by you.

The finder

Scans, writes, and helps.

No account, no app, and no need to handle your private contact information.

The owner

Activates, updates, and replies.

Your CloakTag space keeps recovery settings and conversations together.

Privacy by choice

Your contact details do not need to live on the item.

CloakTag gives the finder enough information to help while keeping the owner in charge of the return page.

Phone and emailUsed for owner notifications, not shown on the public return page.
Item detailsYou choose which return details can appear.
MessagesExchanged through the private return conversation.
LocationThe tag does not provide live GPS tracking.

Common questions

What families usually want to know.

Does the finder need the CloakTag app?

No. The finder scans the QR code or taps an eligible NFC tag and uses a browser page.

Does the tag track my item?

No. It does not provide live GPS location. It gives a helpful finder a private way to contact you.

Will my phone number or email appear?

No. The public return page uses the details you approve, while personal contact information stays out of the finder view.

What is the CloakTag app for?

Owners use it to activate tags, organize items, update return details, and reply to private finder messages.

Does every Tagnook product include recovery?

No. Recovery applies only to eligible QR or NFC products. Each product page identifies what is included.

What if self-service activation is not available for my order yet?

Contact Tagnook support. We will help complete activation without asking you to send the private insert code in your first message.

Add a clearer return path to the things that travel.

Choose an eligible Tagnook recovery product, then use CloakTag to keep the connection current.